View and Reflect

Discussion Questions

Our path to ADA-compliant websites:

What parts of our current website already meet (or fall short of) WCAG Level AA (e.g., alt text, captions, keyboard navigation, color contrast, predictable structure), and which fixes can we tackle in-house versus those that require outside expertise or budget?

Remediate or rebuild?

Given our site’s age, platform, and maintenance realities, would a full rebuild (with accessibility “baked in”) be more efficient than retrofitting piecemeal—and how should we compare costs, timelines, and risks for both options?

Assistive tech in public spaces:

Would installing hearing loops in our meeting rooms or at service desks meaningfully improve access for patrons who are deaf or hard of hearing—and what steps (needs assessment, vendor research, training, signage, loaner receivers) would we need to plan to implement and sustain such a system?

Dementia-friendly services and programming:

Which dementia-friendly tools (e.g., interactive projection games, memory kits, fidget quilts, companion pets, noise canceling headphones) align best with our community’s needs, and how can we partner with local organizations to co-design programs like a memory café?

Make accessibility a routine practice:

How will we schedule regular audits (web content, PDFs/forms, signage, staff communication), assign clear ownership, and build staff capacity so accessibility remains an ongoing habit—rather than a one time project that drifts out of date?

Communication and signage that people actually notice:

What changes to our in library messaging—placement, design, language, and digital displays—would help patrons discover accessibility features (e.g., hearing loop availability, quiet tools, accessible formats) without overwhelming them with “wallpaper” signage?

Discussion questions generated from the webinar transcript using Microsoft Copilot.