Welcome!
Section outline
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Purpose of the Elective Roadmap to Library Excellence
- Voluntary Tool: The roadmap is not mandatory but is designed to help libraries go beyond the baseline Public Library Standards.
- Origins: Created in response to feedback from the library community seeking more aspirational goals.
- Goal: Encourage libraries to explore practical and aspirational improvements in service, staff development, and community engagement.
When it comes to Staff Development, here are some best practices and advice you will learn about it the webinar.
💡 Best Practices & Advice
- Make expectations explicit to avoid confusion and promote collegiality.
- Celebrate achievements to boost morale and public awareness.
- Centralize resources for consistency and easy access.
- Prioritize customer service as a core competency.
- Adapt training to your library’s size and capacity.