Access and Usability: Service Animals

Section outline

• Select section Welcome!

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  Welcome!

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  Public libraries are for everyone! Learn best practices around accessibility and hear success stories from your colleagues around the state.

  This webinar is the fourth in the Access and Usability Series.  It was recorded in February 2026.

  Corey Sloan, MSL Consultant, is joined by Emily Shuman of the Rocky Mountain ADA Center and Library Director Mitch Grady from the Livingston-Park County Library.

  The training was designed to help public library staff understand ADA requirements related to service animals, what questions staff may ask, how to distinguish service animals from emotional‑support or therapy animals, and how to confidently navigate real‑world interactions.

  

  • Select activity Course Information and Navigation

    

    Course Information and Navigation Page
• Select section Webinar and Resources

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  Webinar and Resources

  • Select activity View and Reflect

    

    View and Reflect Book

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    View

    Work through this section to access discussion questions, webinar recording, and resources. 

    You can download or print this activity to use with a group.

  • Select activity What's Next?

    

    What's Next? Choice

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• Select section Course Wrap-Up

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  Course Wrap-Up

  • Select activity Now that you have learned about Service Animals and the ADA . . .

    Now that you have learned about Service Animals and the ADA and before you complete the course evaluation please consider these questions:

    • What new information have you learned?
    • What is something you need to learn more about?
    • Which MSL Staff member or other do you need to connect with?
    • Who can you share your new knowledge with?
  • Select activity Course Evaluation

    

    Course Evaluation Feedback

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    We hope you've enjoyed this course! Please evaluate your experience by completing this survey. Your feedback is essential to help us improve the quality and content of this and future courses.  

    Note: your continuing education certificate will unlock below when you complete the evaluation.

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