Section outline

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    Welcome!

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    Title slide for Meeting People Where They Are webinar.Public libraries are for everyone! Learn best practices around accessibility and hear success stories from your colleagues around the state.

    This webinar is the fifth in the Access and Usability Series.  It was recorded in March 2026.

    Sometimes accessing the physical library at all can be a challenge! Learn about ways to meet people where they’re at, mentally and physically. Learn tips and tricks from Montana History Portal’s Jennifer Birnel and Missoula Public Library Director Slaven Lee with Dory Athey, Missoula's Bookmobile/Outreach Librarian.

    • Jennifer Birnel, Montana History Portal Director
    • Slaven Lee, Missoula Public Library Director
    • Dory Athey, Missoula Public Library Outreach Librarian

    Objectives

    • Attendees learn importance of serving patrons outside the library.
    • Attendees learn techniques, skills, and strategies for scaling programs and services to different formats and audiences.
    • Attendees learn how access-driven values translate into action.

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    Webinar and Resources

    • View and Reflect Book
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      View

      Work through this section to access discussion questions, webinar recording, and resources. 

      You can download or print this activity to use with a group.

    • What's Next? Choice
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    Course Wrap-Up

    • Now that you have learned about Meeting People Where They Are and before you complete the course evaluation please consider these questions:

      • What new information have you learned?
      • What is something you need to learn more about?
      • Which MSL Staff member or other do you need to connect with?
      • Who can you share your new knowledge with?