Recovering a Login

ASPeN Login Recovery


 This video will give you an overview. The steps are listed below. 

 

Go to the ASPeN main page  and click the Login on the right hand side of your screen

Image of the ASPeN login page with a circle around the login button.

A sign in page will open. 

Image of a sign in box with circle around the link that says, "Need Help Signing In?"

 Click on the Forgot Password? link.

Sign in box with an "x" over all other methods of signing in and a circle around the link to "Forgot Password"


Input the Email address you used to create your OKTA account, or if you don't remember doing that, try using the email address you previously used to log into ASPeN

If you cannot access your Email select the Can't access email link at the bottom of the box. 

Reset Password box with space for email and a button to reset the email.

If you cannot access your email you will be directed to reach out to an administrator for additional help. You can call the number listed, for assistance, or you can open a helpdesk ticket using the buttons below. 

Dialogue box that says to contact an administrator at 406-444-2000

Select the button that best describes your situation:

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