Resources to Explore

Visit your dashboard (If you are library staff managing Hot Spots).

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T- Mobile Dashboard

Library staff with an email address associated with their organization or nonprofit (ie, .org or .gov) can register for an account to manage their libraries' hot spot devices directly through T-Mobile's online administrative portal. 

First, if you need to confirm the phone numbers for your devices, please contact Cara Orban and she will send you the list. You will need your phone numbers to manage the hot spots.

Email Cara Orban

Verizon Dashboard

Library staff can register their email address for an administrative account to manage their libraries' hot spot devices directly through Verizon's online administrative portal. Please open a help desk ticket to have this account set up for you.

If you need to confirm the phone numbers for your devices, please open a help desk ticket and MSL staff will send you the list. You will need your phone numbers to manage the hot spots. Other helpful numbers to keep include the hot spot's SIM card number and the IMEI number (the number which identifies the physical device).

Open a Help Desk Ticket