Hot Spot Knowledge Base Articles

Example Policies and User Agreements

Hot spots are valuable and high-demand items, and so it is prudent to include them in your library's circulation policy and to share a user agreement with your patrons. 

Visit this Knowledge Base article to see examples and templates in a new window.

Setting up and Troubleshooting Hot Spots

This article opens in a new window. It will help you set up, use and reset a hot spot. It will also tell you what to do when it says it is out of data. 

Replacing Hot Spot Accessories

You can order generic replacement accessories for your hot spots from various online distributors. This article will help you search for them. It opens in a new window. 

Evaluate your program

Patron feedback is an important data point for the dashboard and for our own program planning. Please print out paper copies of the linked survey (Opens in a new window) for patrons who participate in the program and enter the paper survey responses into the online survey.