Section outline

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    Welcome!

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    Purpose of the Elective Roadmap to Library Excellence

    • Voluntary Tool: The roadmap is not mandatory but is designed to help libraries go beyond the baseline Public Library Standards.
    • Origins: Created in response to feedback from the library community seeking more aspirational goals.
    • Goal: Encourage libraries to explore practical and aspirational improvements in service, staff development, and community engagement.

    When it comes to Staff Development, here are some best practices and advice you will learn about it the webinar.

    💡 Best Practices & Advice

    • Make expectations explicit to avoid confusion and promote collegiality.
    • Celebrate achievements to boost morale and public awareness.
    • Centralize resources for consistency and easy access.
    • Prioritize customer service as a core competency.
    • Adapt training to your library’s size and capacity.
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    Webinar and Resources

    • View and Reflect Book
      Students must
      View

      Work through this section to access discussion questions, webinar recording, speaker information, and resources. 

      You can download or print this activity to use with a group.

    • What's Next? Choice
      Students must
      Make a choice
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    Course Wrap-Up

    • Now that you have learned about Staff Development in the Elective Roadmap to Library Excellence and before you complete the course evaluation please consider these questions:

      • What new information have you learned about the Roadmap and resources to support it?
      • What is something you need to learn more about?
      • Which MSL Staff member or other do you need to connect with?
      • Who can you share your new knowledge with?