Qualitative Data

What about qualitative data? 

In simple terms, this would mean data that usually takes the form of words rather than numbers. 

For example, 

  • How satisfied are people with the library building?
  • With the library collection?
  • With the library programs?
  • Are there people in the community who find it difficult to use the library, and if so, is there anything the library can do to improve access for them? 

Gathering qualitative data requires Engaging with Stakeholders in a variety of ways.  Think of this as gathering the stories of user experiences and impressions of your library.