Interviews and Focus Groups

One-on-one interviews or small group (2-5 people) discussions with members from your various stakeholder and audience groups can be a powerful way to gather a smaller set of in-depth data. This could include audiences who use the library, people who don’t use the library, and local community leaders.

Some questions you might ask include: 

  • What are the most critical needs of your community both now and in the future? 
  • What is your perception of the library? 
  • What does the library do particularly well or poorly? 
  • How could the library improve? 
  • How could the library serve you and your community(ies) better? 
  • What should the library look like in 5-10 years? 

photos of stakeholder groups